You can contact us through various channels; our official contact information is available on our website. We will also assign a dedicated representative to set up a group chat with you. Please be sure to provide the product model, serial number, and the names and quantities of the relevant parts. Our sales team will respond to you promptly.

Of course. Many of our customers send us samples for testing, and we’ll send you both the test videos and the test samples for your confirmation. Additionally, once the equipment is manufactured, we’ll conduct a series of tests and send the results to you for confirmation.

Yes. Hualian can customize packaging solutions based on your product characteristics, package format, packaging material, required speed/capacity, and production layout.

Customization may include machine size, mold dimensions, forming or sealing specifications, feeding method, conveyor layout, electrical configuration, and upstream/downstream integration.

The final solution should be confirmed by our technical team according to your actual product, packaging requirements, and production conditions.